Privacy Policy

Introduction

Our privacy policy helps you understand what information we collect through the Granhantha Hospital Booking App, how we use it, and the choices you have.

The Hanthacare Booking App is developed and operated by Grandhantha, the developer and legal entity responsible for this service. This app is provided as a free application to support healthcare booking services, including doctor appointments and booking records.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. The personal information we collect is only used to provide and improve the service.

Information Collection and Use

We may collect information such as your name, phone number, email, gender, date of birth, appointment history, and medical records. This data is used solely to support healthcare booking and management.

Cookies

Cookies may be used by third-party services (e.g., analytics) but are not explicitly used by the app itself. You may accept or decline cookies through your device settings.

Location Information

Some features such as hospital directions or emergency service routing may use your device's location. This is only used to support those specific functions.

Device Information

We may collect device data to detect issues or improve performance. This information does not include anything that personally identifies users.

Service Providers

These service providers may have access to your data but are contractually required not to disclose it or use it beyond what’s needed to perform their tasks.

Data Retention

We retain personal information such as username, person's names, phone numbers, and date of birth for as long as necessary to provide the App's services, manage appointments and booking records, comply with applicable laws, and resolve disputes.

Data Deletion Requests

We do not currently offer a data deletion process for user information collected through this App. We are not able to delete personal data once it has been submitted or stored through the service. If you have questions about your information, please contact us at Info@grandhantha.com for further assistance.

Security

We take your data privacy seriously and use encryption and secure practices to protect personal information. However, no method of transmission or storage is 100% secure.

Children’s Privacy

This app is not intended for children under 13 without parental consent. If such data is mistakenly submitted, we will delete it upon discovery.

Changes to This Privacy Policy

This policy may be updated occasionally. You are encouraged to review this page periodically. Changes will take effect once posted.

Contact Us

Email: Info@grandhantha.com